Antenna Software Debuts First Mobile Instant Messaging Solution Integrated With a Mobile Broadband Wireless Platform
2/24/09 – Antenna Software announced the launch of AMP IM, the first cross-platform, ready-to-deploy mobile instant messaging (IM) solution built specifically for the mobile workforce. With enterprise-grade security and support across multiple devices, AMP IM empowers workers in the field to collaborate with each other in an asynchronous manner, leading to significantly improved knowledge sharing and increased effectiveness.
Built as a reusable application component, AMP IM can be easily integrated with voice, e-mail and other mobile applications, or deployed standalone. It runs on BlackBerry, Windows Mobile and iPhone™ devices and offers the security, control and visibility that businesses need in an IM solution.
Despite the many enterprise and consumer-grade solutions available, organizations have hesitated to fully adopt mobile IM due to security, support and management concerns. Instead, mobile workers rely heavily on e-mail, text messaging and phone calls, but these methods sometimes fall short. Because IM offers real-time status information and asynchronous communications, it can be more efficient than phone calls and more responsive than e-mails, helping workers multi-task and be more productive.
Also, younger workers who are accustomed to communicating via IM and text messaging will demand these capabilities on their mobile devices — potentially using unchecked consumer-grade solutions if IT doesn’t provide an alternative. It’s vital then for companies to properly plan for enterprise IM and roll it out as part of an enterprise-wide mobility platform, as this form of communication and collaboration will continue to be woven into the fabric of enterprise IT systems in the years ahead.
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