New computer model may help solve email overload in busy organizations, companies
Washington, March 7 : The problem of email overload in busy organizations and companies can be solved with the aid of a new computer model, say two Indian-origin researchers.
Ashish Gupta at Minnesota State University Moorhead, and Ramesh Sharda at Oklahoma State University, Stillwater, have described the model called Simulator for Interruptions and Message Overload in Network Environments (SIMONE) in the International Journal of Simulation and Process Modelling.
They say that SIMONE can produce a model of how email flows within a network of knowledge workers.
According to them, the simulation can be used to devise coping mechanisms for controlling information overload and interruptions associated with emails, two common problems faced by managers of knowledge workers.
“Email has become the most prevalent mode of business communication and information exchange within organizations, and has changed the way we spend our time at work,” the researchers say.
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